We have a 24 hour cancellation policy. All appointments cancelled within 24 hours of the appointment times are subject to the full charge. We do realise that sometimes accidents happen and we try to be flexible, however in cases where the client has not informed us they are not coming to their appointment the full charge is payable. General rescheduling of an appointment is subject to a $15 rebooking fee.
Please note that in the case of a ‘Top up’ session for Quit Smoking hypnosis, there is no charge in the 2 weeks following the smoking session, however should the ‘top up’ session be conducted after 14 calendars days from the original session, our standard hourly rate of $187 applies.